Return & Refund Policy

Return Policy for Damaged Furniture

1. Eligibility for Return:

   • Only furniture that was damaged during transport can be returned via Campos Transport.

2. Inspection and Decision:

   • Upon inspection of the returned goods, Nursery In A Box will make a final decision regarding the exchange of item(s).

3. If Exchange is Granted:

   • Nursery In A Box will inform the client if an exchange is granted.

   • The exchange item(s) will be sent back to the client within 10 to 15 working days.

   • All transport fees will be covered by Nursery In A Box.

4. If Exchange is Not Granted:

   • If an exchange is not granted, the item(s) will be sent back to the client via Campos Transport.

   • All transport fees will be billed to the client.

5. Non-Returnable Items:

   • No other items bought can be returned.