Privacy Policy

At Nursery In A box we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit or make a purchase from our website, www.nurseryinabox.co.za. We adhere to the Protection of Personal Information Act (POPIA) of South Africa and other applicable privacy laws to ensure your personal information is protected.

​

1. Information We Collect

We may collect the following types of personal information:

Personal Information You Provide: When you create an account, make a purchase, or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, delivery address, and payment information.
Automatically Collected Information: We collect certain information automatically when you visit our Site, including your IP address, browser type, and information about your interaction with the Site (e.g., pages viewed, time spent on the Site).
Cookies and Tracking Technologies: Our Site uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. For more information on our use of cookies, please refer to our Cookies Policy.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

To process your orders and deliver products.
To communicate with you about your account, order status, or inquiries.
To personalize your shopping experience on our Site.
To improve our Site, services, and products.
To send you marketing communications (with your consent).
To comply with legal obligations.

3. How We Share Your Information

We may share your personal information in the following ways:

Third-Party Service Providers: We work with trusted third-party service providers to process payments, handle deliveries, manage marketing communications, and perform other business functions. These third parties only have access to the information necessary to perform their services.
Legal Requirements: We may disclose your personal information when required by law, to comply with legal processes, or to protect our rights.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure. We encourage you to take steps to protect your own information by keeping your login credentials secure.

​

5. Your Rights

Under POPIA, you have certain rights regarding your personal information:

You may request access to the personal information we hold about you.
You may request that we correct or delete your personal information.
You may withdraw your consent to receiving marketing communications at any time.
To exercise any of these rights, please contact us at info@nurseryinabox.co.za

​

6. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

​

7. Cookies Policy

We use cookies to improve your experience on our Site. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our Site.

​

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

​

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Nursery In A Box
Email: info@nurseryinabox.co.za
Phone: 064 503 6926
Cape Town

South Africa